Recording Housing Voucher Discrimination

Recording Housing Voucher Discrimination

Blue Ridge Labs (BRL)

Sep 9, 2024

0→1, UXR, Lean, Strategy

Every year hundreds of thousands of New York housing voucher recipients are illegally being denied safe and affordable housing by property managers who refused to accept vouchers.

Solution
So we developed an SMS based tool for individuals to report instances of discrimination to facilitate collective action to

Hold fraudulent property managers accountable and bring unhoused New Yorkers closer to stability.

Key Insights

  • The community I met and engaged with during this project are some of the most brilliant individuals who have forever inspired and changed me.

  • This fellowship was challenging, but I grew immensely as an individual and professional

Role Product & Design Lead
Duration 4 months